Welcome to Blesslife ltd. These Terms & Conditions ("Terms") govern the use of
our cloud-based ERP, POS, Inventory Management, Accounting, VAT, and ZATCA E-Invoicing Software
("Software" or "Service"). By creating an account, subscribing, or using our services, you agree
to comply with these Terms.
01 Definitions
Company
Blesslife Ltd.
Customer
means any individual or business using our software.
Software
refers to the cloud ERP, POS, Inventory, Accounting, Payroll,
CRM, and E-Invoicing platform.
ZATCA
means the Zakat, Tax and Customs Authority of the Kingdom of
Saudi Arabia.
Subscription
means the selected paid or free software plan.
02 Acceptance of Terms
By accessing or using our Software, you agree to:
- Comply with all applicable Saudi Arabian laws.
- Follow ZATCA regulations.
- Keep your login credentials secure.
- Provide accurate business information.
03 Software Services
Our cloud platform may include:
- ERP
- POS Billing
- Inventory Management
- Accounting
- VAT Management
- Purchase & Sales
- Customer & Supplier Management
- Financial Reports
- Multi-Branch
- Multi-User
- ZATCA Phase 1 Compliance
- ZATCA Phase 2 Integration
Service availability depends on your subscription plan.
04 ZATCA Compliance
Our software is designed to support ZATCA E-Invoicing requirements.
Phase 1 (Generation Phase)
- Electronic invoice generation
- QR Code generation
- VAT compliant invoices
- Secure invoice storage
- Credit & Debit Notes
Phase 2 (Integration Phase)
- Integration with ZATCA Fatoora Platform
- XML invoice generation
- Invoice clearance/reporting
- Cryptographic stamping
- Digital signatures
- UUID generation
- Invoice hash generation
- API communication with ZATCA
Phase 2 applies only after proper onboarding, certificate setup, and
successful integration with ZATCA. Businesses are notified by ZATCA in implementation waves.
05 Customer Responsibilities
The Customer is responsible for:
- Maintaining a valid VAT Registration (if applicable).
- Providing correct company information.
- Keeping accounting records accurate.
- Maintaining internet connectivity.
- Protecting user accounts and passwords.
- Using the software lawfully.
Incorrect business information may result in invoice rejection by
ZATCA.
06 Subscription & Payment
- Subscription fees are payable in advance.
- All payments are non-refundable unless required by law.
- Failure to pay may result in suspension or termination of services.
- Prices may change with prior notice.
07 Trial Accounts
Trial accounts may include:
- Limited features
- Limited storage
- Limited users
- Limited duration
The Company may suspend or terminate trial accounts at any time.
08 Data Ownership
All business data entered into the Software remains the property of the Customer. The Company
does not claim ownership of:
- Customers
- Suppliers
- Inventory
- Accounting records
- Invoices
- Purchase records
- Financial reports
09 Data Security
We implement commercially reasonable security measures including:
- SSL encryption
- Secure cloud infrastructure
- Access control
- Database backup
- Password protection
While we strive to protect customer data, no online system can guarantee absolute
security.
10 Backup & Recovery
We perform regular backups to support business continuity. Customers are also encouraged to
maintain their own copies of important financial records.
11 Service Availability
We aim for high system availability; however, temporary interruptions may occur due to:
- Maintenance
- Internet failures
- Cloud infrastructure issues
- Third-party services
- Government systems including ZATCA
12 Software Updates
We may release:
- Bug fixes
- Security patches
- New features
- ZATCA compliance updates
- Performance improvements
Updates may be applied automatically.
13 Third-Party Services
Our platform may integrate with:
- Payment gateways
- SMS providers
- Email providers
- Barcode scanners
- Receipt printers
- Accounting tools
- ZATCA APIs
We are not responsible for interruptions caused by third-party services.
14 Prohibited Use
Users shall not:
- Hack or attempt unauthorized access.
- Reverse engineer the Software.
- Share licenses illegally.
- Upload malicious code.
- Use the Software for unlawful purposes.
- Interfere with other users or system operations.
Violation may result in immediate account suspension.
15 Intellectual Property
All Software, source code, logos, branding, documentation, and design remain the exclusive
property of the Company. No license is granted except for the limited right to use the Software
during an active subscription.
16 Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for:
- Loss of profits
- Business interruption
- Loss of business opportunities
- Data loss
- Tax penalties
- ZATCA penalties arising from incorrect customer data or misuse
- Indirect, incidental, or consequential damages
17 ZATCA Disclaimer
Although our Software is developed to support ZATCA Phase 1 and Phase 2 requirements, compliance
also depends on:
- Accurate customer information
- Proper system configuration
- Valid digital certificates
- Successful onboarding with ZATCA
- Stable internet connectivity
- Correct operational use by the Customer
The Customer remains responsible for meeting all applicable legal and
tax obligations. ZATCA compliance requirements may change over time, and updates may be
required.
18 Suspension & Termination
We may suspend or terminate accounts if:
- Subscription fees remain unpaid.
- Fraudulent activity is detected.
- These Terms are violated.
- Required by law or regulatory authorities.
19 Privacy
Customer information is handled in accordance with our Privacy Policy. We do not sell customer
data to third parties.
20 Force Majeure
The Company shall not be liable for delays or failures caused by events beyond its reasonable
control, including natural disasters, internet outages, cyberattacks, governmental actions, or
failures of third-party infrastructure.
21 Governing Law
These Terms shall be governed by the laws and regulations of the Kingdom of Saudi
Arabia. Any disputes shall be subject to the competent courts of Saudi Arabia.
22 Changes to Terms
We reserve the right to modify these Terms at any time. Updated versions will be published on our
website, and continued use of the Software constitutes acceptance of the revised Terms.
Acknowledgement: By subscribing to or using this ERP, POS, Inventory, and
Accounting Cloud Software, you confirm that you have read, understood, and agree to be bound by
these Terms & Conditions.