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Effective Date: August 22, 2026
Last Updated: August 22, 2026
ZATCA Compliant

Welcome to BlessLife Ltd. We are committed to protecting the privacy and security of our customers' personal and business information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the BlessLife ERP cloud-based ERP, POS, Inventory, Accounting, VAT, and ZATCA E-Invoicing Software ("Software" or "Service"). By using our Software, you agree to the practices described in this Privacy Policy.

01 Information We Collect

We collect information necessary to provide and improve our services.

A. Business Information

  • Company Name
  • Commercial Registration (CR)
  • VAT Registration Number
  • Business Address
  • Branch Information
  • Business Activities
  • ZATCA Configuration Details

B. Account Information

  • Full Name
  • Email Address
  • Mobile Number
  • User Role
  • Login Credentials (encrypted)

C. Financial Information

  • Sales Records
  • Purchase Records
  • Accounting Entries
  • VAT Transactions
  • Invoices
  • Credit & Debit Notes
  • Inventory Transactions
  • Payment Records

D. Customer & Supplier Info

  • Name
  • Contact Details
  • Tax Information
  • Billing Information
  • Transaction History

E. Technical Information

  • IP Address
  • Device Information
  • Browser Type
  • Operating System
  • Login Activity
  • Session Logs
  • Error Logs

02 How We Use Your Information

We use your information to:

  • Provide ERP, POS, Inventory, and Accounting services
  • Generate VAT-compliant invoices
  • Support ZATCA Phase 1 and Phase 2 e-invoicing
  • Process transactions and financial records
  • Manage user accounts and subscriptions
  • Improve software performance and security
  • Provide technical support
  • Detect fraud and unauthorized access
  • Comply with applicable laws and regulations

03 ZATCA E-Invoicing Data

When ZATCA Phase 2 integration is enabled, the Software may process and transmit invoice-related data required for compliance, including:

  • Electronic Invoice (XML)
  • Invoice UUID
  • Invoice Hash
  • QR Code
  • Digital Signature
  • Clearance or Reporting Requests

This information is processed solely to support compliance with applicable ZATCA requirements.

04 Data Sharing

We do not sell, rent, or trade your personal or business information. We may share information only when necessary with:

  • Government or regulatory authorities where legally required.
  • Cloud hosting providers that support our services.
  • Payment gateway providers.
  • Email and SMS service providers.
  • Technology partners involved in delivering the Software.
  • ZATCA, when required for e-invoicing compliance.

All third-party providers are expected to maintain appropriate security and confidentiality standards.

05 Data Security

We implement commercially reasonable technical and organizational measures to protect your information, including:

  • SSL/TLS encryption
  • Secure cloud infrastructure
  • Role-based access control
  • Password encryption
  • Firewall protection
  • Routine security monitoring
  • Regular system updates

While we strive to protect your information, no internet-based service can guarantee absolute security.

06 Data Retention

We retain your information only as long as necessary to:

  • Provide our services.
  • Meet legal, tax, and accounting obligations.
  • Resolve disputes.
  • Enforce our agreements.

Retention periods may vary depending on applicable laws and business requirements.

07 Customer Responsibilities

Customers are responsible for:

  • Maintaining accurate business information.
  • Keeping login credentials confidential.
  • Managing user permissions within their organization.
  • Logging out of shared devices.
  • Using the Software in compliance with applicable laws.

08 Cookies and Similar Technologies

Our website and Software may use cookies and similar technologies to:

  • Maintain user sessions
  • Remember preferences
  • Improve website functionality
  • Analyze usage and performance
  • Enhance security

You may adjust your browser settings to manage cookies; however, disabling certain cookies may affect system functionality.

09 International Data Processing

Depending on the hosting environment, your data may be processed or stored in secure data centers located within or outside the Kingdom of Saudi Arabia. Appropriate safeguards are implemented to protect personal and business information.

10 Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of certain personal data.
  • Update your account information.
  • Request a copy of your stored information.
  • Object to certain processing activities where permitted.

Some requests may be limited where data must be retained for legal, accounting, tax, or regulatory purposes.

11 Children's Privacy

Our Software is intended for business use only and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12 Third-Party Services

Our Software may integrate with third-party services such as:

  • Payment gateways
  • Email providers
  • SMS providers
  • Barcode scanners
  • Receipt printers
  • Cloud hosting platforms
  • ZATCA APIs

We are not responsible for the privacy practices of third-party services outside our control.

13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Updated versions will be published on our website with a revised "Last Updated" date.

14 Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

BlessLife Ltd

Product: BlessLife ERP – Cloud ERP, POS, Inventory & Accounting Software

Acknowledgement: By creating an account, subscribing to, or using BlessLife ERP, you acknowledge that you have read, understood, and agreed to this Privacy Policy.